Shipping & Returns

Shipping

  • Where do you ship?

    Where We Ship

    UNITED STATES (48 CONTIGUOUS STATES)

    We strive to get your merchandise to you as quickly as possible. Most orders are shipped within 4-7 business day after they are placed unless the items are backorder. Backorder items ship on or about the date mentioned on the product page. 

    We ship all orders in the continental US via UPS or USPS. Orders arrive within 7-10 business days unless Priority or Express shipping was selected.

    HAWAII AND ALASKA CUSTOMERS

    The cost for shipping is $24.95 per order. Items going to Hawaii and Alaska are shipped via FedEx and arrive within 7 business days.

    US VIRGIN ISLANDS, Alaska, Hawaii, Guam, Puerto Rico, UK or Australia CUSTOMERS

    The cost for shipping is $24.95 per order. Your order will ship via DHL from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the DHL. 

    Please allow 1-2 weeks for delivery.

    MILITARY/AIR FORCE BASE CUSTOMERS

    The cost for shipping is $14.95 per order. Your order will ship via DHL from our facilities to our shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the United States Postal Service (USPS). Please allow 1-2 weeks for delivery.


  • How long does an order take to arrive?

    Standard shipping takes about 5 to 7 business days during the regular work hours.


     ORDER BEFORE 1PM CT

    PRIORITY

    Priority and Express orders must be submitted by 1:00 PM CT. If the order is placed after 1:00 CT then add one additional day.

    We do not ship on holidays such as New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

     Please keep in mind that this based off of your location whrere you are ordering from. We will do our best to get your orders out as soon as possible.


  • What do I do if I don’t receive my order?

    We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.

Returns

  • What items are eligible for return?

    Items are eligible for return within 14 days of their delivery date. Items must be in their original condition, and they must be unwashed and unworn. Of course, if an item arrives in a damaged state, notify us immediately and you will be refunded the entire cost of the item.

  • How much is the return shipping fee?

    Returns are free when you use our prepaid return shipping label. Simply repackage the item, affix the label you returned in the original package, and send it back to us.

  • I received an item as a gift? Can I return it?

    Gifts must be accompanied by a gift receipt in order to be eligible for a refund. They’ll be treated as a regular return, and you’ll receive a gift card for their current selling price. Note that gifts can be returned within 28 of the date on which they were purchased.